In Yukon, ‘help is on the way’

9-1-1 dispatchers honored for ‘National Telecommunicator Week’

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Mayor Shelli Selby presents a proclamation declaring “National Telecommunicator Week” in the City of Yukon. Standing beside Selby are Yukon Police Chief John Corn, Yukon public safety dispatchers Jennifer Brown and Whitney Williams, and police officers. (Photo by Conrad Dudderar)

By Conrad Dudderar
Staff Writer

Yukon’s 9-1-1 public safety dispatchers were honored this week for their diligence and professionalism to keep citizens and first responders safe.

The week of April 10-16 has been declared “National Telecommunicator Week” in the City of Yukon.

This observance recognizes the efforts of communications officers who serve the Yukon Police and Yukon Fire departments.

Yukon’s police and fire chiefs, police officers and firefighters joined public safety dispatchers for a presentation during the April 5th Yukon City Council meeting.

Uniformed personnel filled the council chambers of the Centennial Building, 12 S 5th, to accept a National Telecommunicator Week proclamation.

“We thank you for all that you do,” Mayor Shelli Selby told Yukon’s first responders. “You are lifesavers. And everything that you do helps those people, in that moment.

“Your job is so stressful, and I admire you and thank each and every one of you.”

Yukon’s communications officers are Alisha Spiva, Jennifer Brown, Meaghan Uribe, Rebecca Fowler, Whitney Williams, Barbie McMullen, Ryder Murdoch, Kandace Ferguson, Candice Albrecht, Elysia Hudson, Ashlie Davis, and Melodi Akers.

Mayor Selby declared National Telecommunicator Week in Yukon by reading aloud the proclamation.

“I am so honored to be able to make this proclamation today,” he said.

Dispatchers in Yukon, Mustang and El Reno are among the first to be trained in Next Generation (NG) 9-1-1, new technology that allows the public to send digital data – such as videos, images and texts – to 9-1-1 call centers.

“NG 9-1-1 is going to be so amazing for us and we are so excited to be able to implement that in our community,” Yukon’s mayor added.

Yukon Mayor Shelli Selby joins other city officials and citizens to thank first responders from the Yukon Police and Yukon Fire departments for their service and dedication to the community. (Photo by Conrad Dudderar)
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MEETING THE CHALLENGES

In 1999, Congress passed a resolution naming the second full week of April as National Telecommunicator Week.

The proclamation reads:

  • 9-1-1 is the ‘Hotline for Help’ for people in emergency situations, and the 9-1-1 call taker’s voice is the first assurance that help is on the way.
  • 9-1-1 public safety dispatchers regularly meet the challenges of extremely stressful situations with calmness and efficiency; provide assistance before any other emergency services arrive on scene; and are a vital link for our emergency responders by monitoring their activities by radio, providing them information and ensuring their safety.
  • Each dispatcher has exhibited compassion, understanding and professionalism during the performance of his or her daily job duties.
  • Emergencies can occur at any time or any place and require the assistance of police, fire or emergency medical services.
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